Privacy Policy

Depending on how you use GoInvoice, we may process personal information.

We will not use customer information for unrelated purposes simply because it is available to us.

Payments for paid GoInvoice plans are processed through Paddle.

When you purchase a GoInvoice plan through Paddle, Paddle processes information required for the transaction, including payment and billing information.

Paddle's documentation states that buyer information collected during checkout may include name, location, contact details, and billing information and that such information is protected under applicable data-protection requirements.

We do not need your complete payment-card details to provide GoInvoice when payment is processed through Paddle Checkout.

We may use third-party providers to help operate GoInvoice.

These providers may process information on our behalf where necessary to provide services such as hosting, infrastructure, security, analytics, customer support, or payment-related functions.

We aim to limit information shared with providers to what is reasonably necessary for the relevant service.

Paddle operates as the reseller/seller for transactions made through its services.

Paddle may provide us with information necessary for order fulfilment, product support, fraud prevention, and related legitimate business purposes.

Paddle's documentation states that sellers should use buyer information only for permitted purposes unless an appropriate additional basis or consent exists, particularly for marketing.

We will not treat information received from Paddle as unrestricted marketing data.

We may send service-related communications that are necessary to operate your account or provide the service.

Where marketing communications require consent or another applicable lawful basis, we will follow applicable requirements.

You may unsubscribe from marketing communications where an unsubscribe option is provided.

GoInvoice may use cookies and similar technologies that are necessary to operate the website, maintain sessions, remember preferences, improve security, and understand how the service is used.

Where applicable law requires consent for particular cookies or tracking technologies, we will provide appropriate controls.

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

You should use appropriate passwords and protect access to your account and devices.

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the service, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

If you enter customer or third-party information into GoInvoice, you are responsible for ensuring that you have the necessary authority or lawful basis to provide that information.

You should avoid entering information that is unnecessary for creating or managing your invoices.

Depending on where you live and the laws that apply to you, you may have rights relating to your personal information, including rights to request access, correction, deletion, restriction, or other applicable rights.

To make a privacy-related request, contact us using the details below.

We may need to verify your identity before completing certain requests.

GoInvoice is intended for business and general adult use and is not specifically directed at children.

We do not knowingly request personal information from children for purposes unrelated to providing the service.

GoInvoice and its service providers may process information in countries other than the country where you live.

Where required, we will take appropriate steps to address applicable data-protection requirements.

Paddle's documentation also describes its approach to international data transfers and data protection in connection with its services.

We may update this Privacy Policy from time to time.

The latest version will be published on this page with the applicable "Last updated" date.

GoInvoice | 20 Arilesola Street | Lagos, Nigeria

Email: support@goinvoice.top | Phone: +234 906 052 9126 | WhatsApp: +234 906 052 9126

Monday–Friday, 9:00 AM–5:00 PM