Legal

Terms and Conditions

Last updated: August 11, 2026

1. Our Service

GoInvoice is software that allows users to create and manage invoice documents using information supplied by the user. The service may include features for entering business information, customer information, products or services, quantities, prices, invoice numbers, dates, discounts, taxes or other amounts, and generating invoice documents. Features may vary depending on the plan selected.

2. No Professional Advice

GoInvoice is a software tool and does not provide accounting, bookkeeping, tax, legal, financial, or other professional advice.

We do not determine whether an invoice complies with the laws, tax rules, regulations, industry requirements, or contractual requirements applicable to you.

You are responsible for determining what information your invoices should contain and for reviewing invoices before sending, using, or relying on them.

If you require professional accounting, tax, legal, or financial advice, you should consult an appropriately qualified professional.

3. Your Account

Where an account is required, you are responsible for providing accurate information and keeping your account credentials secure.

You are responsible for activity carried out through your account.

You must not use GoInvoice for unlawful activities or in a manner that infringes another person's rights.

4. Your Content and Information

You retain responsibility for the information and content you enter into GoInvoice.

You represent that you have the necessary rights or permissions to provide information that you enter into the service.

You must not knowingly upload or enter information that is unlawful, fraudulent, misleading, or infringes the rights of another person.

5. Invoice Accuracy

GoInvoice generates documents using the information supplied by the user.

You are responsible for checking:

  • Business information
  • Customer information
  • Invoice numbers
  • Dates
  • Products or services
  • Quantities
  • Prices
  • Discounts
  • Taxes
  • Totals
  • Payment information
  • Any other information appearing on your invoice

6. Acceptable Use

You agree to use GoInvoice in accordance with applicable laws and regulations.

You must not use GoInvoice to create fraudulent documents, impersonate another person or business, misrepresent transactions, facilitate unlawful activity, or infringe intellectual property, privacy, or other rights.

We may restrict or suspend access where we reasonably believe the service is being misused or used unlawfully.

7. Plans and Subscriptions

GoInvoice may offer free and paid plans.

Paid plans may be provided on a recurring subscription basis. The applicable price, billing interval, and included features will be presented before purchase.

Your subscription provides access to the applicable paid features while the subscription remains active.

Payment transactions are processed through Paddle. Paddle acts as the reseller/seller for purchases made through its services. The Paddle buyer terms apply to the transaction in addition to these Terms.

8. Payment

We do not directly collect payment details through the GoInvoice website when the purchase is completed through Paddle Checkout.

Payment information is handled through Paddle's checkout process and applicable payment providers.

The price and applicable taxes or charges presented at checkout are the amounts applicable to your transaction.

9. Refunds

Because Paddle acts as the seller/reseller for transactions made through Paddle, refunds are processed through Paddle.

We will not ask a customer to pay GoInvoice directly for a transaction completed through Paddle.

Where a refund is agreed or required, we will communicate with Paddle as appropriate so that Paddle can process the refund.

Paddle's Supplier Agreement states that Paddle may grant refunds in specified circumstances, including certain refund requests made within 14 days of a transaction or subscription renewal, subject to Paddle's determination and applicable rules.

Nothing in these Terms limits mandatory consumer rights applicable in the customer's jurisdiction.

10. Availability

We aim to keep GoInvoice available and functioning reliably, but we do not guarantee uninterrupted or error-free availability.

The service may occasionally be unavailable because of maintenance, updates, technical problems, security measures, or circumstances outside our reasonable control.

11. Changes to the Service

We may update, improve, modify, or discontinue features of GoInvoice.

Where appropriate, material changes to paid features will be communicated through reasonable means.

12. Intellectual Property

GoInvoice, including its software, interface, branding, designs, and original content, is owned by or licensed to GoInvoice and is protected by applicable intellectual property laws.

These Terms do not transfer ownership of GoInvoice intellectual property to you.

You receive a limited right to use the service for its intended purpose while you have access to the service.

13. Privacy

Our collection and use of personal information is described in our Privacy Policy.

Where Paddle processes information in connection with a purchase, Paddle's own privacy and data-processing terms may also apply.

Paddle's documentation explains that buyer information may be shared with sellers for purposes such as order fulfilment, order processing, fraud prevention, and product support, while marketing use requires an appropriate additional lawful basis or consent.

14. Third-Party Services

GoInvoice may rely on third-party services to operate certain aspects of the service.

Third-party services may have their own terms and privacy policies.

15. Suspension and Termination

We may suspend or terminate access where necessary to protect GoInvoice, our users, our service providers, or where you materially breach these Terms or applicable law.

You may stop using the service at any time.

Termination does not affect rights or obligations that arose before termination.

16. Disclaimer

To the fullest extent permitted by applicable law, GoInvoice is provided on an "as available" basis.

We do not guarantee that the service will meet every user's particular requirements or that generated documents will satisfy every legal, tax, accounting, industry, or customer requirement.

17. Limitation of Liability

To the fullest extent permitted by applicable law, GoInvoice will not be responsible for losses arising from a user's failure to review information entered into or generated by the service, misuse of the service, or reliance on the service as a substitute for professional advice.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

18. Consumer Rights

Nothing in these Terms is intended to remove or restrict mandatory rights or remedies that you may have under applicable consumer protection laws.

19. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on this page with a revised "Last updated" date.

20. Contact

GoInvoice | 20 Arilesola Street | Lagos, Nigeria

Email: support@goinvoice.top | Phone: +234 906 052 9126 | WhatsApp: +234 906 052 9126

Monday–Friday, 9:00 AM–5:00 PM